Distributed system for call processing

专利名称：Distributed system for call processing发明人：Michael K. Minakami,Brian Hulse,Jonathan

Cook,John B. Pickering

申请号：US08/156193申请日：19931123公开号：US071521A公开日：19951128

摘要：A first computer workstation 10 includes a voice response unit for interfacing toa telephone network. The first computer workstation is attached by a communicationslink 18 to a second computer workstation 20, which includes a server to perform aparticular voice processing function, such as text to speech, voice recognition, FAX-back,and so on. For inbound applications the first computer workstation forwards theincoming signal over the communications link to the server on the second computerworkstation for real-time processing, whilst for outbound applications, the reverseprocess occurs.

申请人：INTERNATIONAL BUSINESS MACHINES CORPORATION

代理人：Stephen T. Keohane

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